Monday, August 12, 2019
Current Australian Issues Essay Example | Topics and Well Written Essays - 500 words
Current Australian Issues - Essay Example They try to persuade the computer novices, who barely have any idea of their computer system and are alarmed by such calls and due to their limited knowledge are inclined towards believing on such scams. The technician asks the consumer to log on to a third party website for the purpose of remote access troubleshooting to the consumerââ¬â¢s PC. The telemarketers go to such extents that they claim they belong to reputed computer organizations such as ââ¬Å"Microsoftâ⬠and ââ¬Å"Windowsâ⬠. The Australian Competition and Consumer Commission (ACCC) are looking forward into investigating towards this matter and warning the consumers to remain attentive about such scams (Australian Competition and Consumer Commission). The calls come at all odd times of the day, due to the fact that the telemarketers are not from Australia. A new trend in the type of PC-related scam calls have been observed, in which the caller falsely claims to belong to some foreign government, or from the consumerââ¬â¢s bank and they try to convince the consumers to recover their money that they have lost in previous scams, in return for a moderate fee. This is again a fraud and the consumer ends up paying more money, without any retrieval. PC scam calls are just one genre of the telemarketing abuse. Retrieving consumerââ¬â¢s personal identification details also helps these scammers to provide language-specific calls. The consumer is dealt with the telemarketer of the same foreign language, in the hope of optimized persuasion strategies. Lately consumers have complained of calls by telemarketers for enrolling their kids in tuition centers for specific subjects. Another genre of scam calls relate to the religious preferences of the consumers. Consumers have been asked to join religious centers that preach certain beliefs. The idea behind these telemarketers is to scrape out as much money as they can from the consumers, by stealing their identification details, in order to
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